PRIVACY & COOKIES

1. Your Privacy

We are committed to protecting your personal data and handling it responsibly.

We collect and use your information to:

• Process orders

• Manage customer accounts

• Improve our services

• Communicate with you

(As commonly outlined in UK policies, personal data is used for service delivery and compliance purposes )

2. Information We Collect

We may collect:

• Name and business details

• Contact information (phone, email)

• Order and transaction history

• Website usage data

3. How We Use Your Data

Your data is used to:

• Fulfil orders and deliveries

• Provide customer support

• Improve our website and services

• Send relevant updates (only if opted in)

4. Sharing Your Data

We do not sell your data.
 We may share it with:

• Delivery partners

• Payment processors

• Legal or regulatory authorities (if required)

5. Cookies

Cookies are small files stored on your device that help improve website functionality and user experience

We use cookies to:

• Improve website performance

• Understand usage behaviour

• Enhance user experience

You can manage cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data

• Request corrections

• Request deletion (where applicable)

7. Security

We take appropriate measures to protect your data from unauthorised access or misuse.

8. Contact

For any privacy-related queries:
 hello@thebigfreeze.co