PRODUCTS TERMS & CONDITIONS

1. Product Information

We aim to ensure all product descriptions and details are accurate. However, minor variations may occur.

2. Storage Responsibility

• Customers are responsible for proper storage of frozen products upon delivery.

• We are not liable for damage caused due to improper storage.

3. Quality & Claims

• Any product issues must be reported within 24 hours of delivery.

• Claims made after this period may not be accepted.

4. Returns

• Due to the nature of frozen products, returns are not accepted unless the product is faulty or damaged at delivery.

5. Shelf Life

• Products are supplied with appropriate shelf life.

• Customers are responsible for stock rotation and handling.

6. Usage

Products supplied are intended for resale or commercial use only.

7. Temperature Control

Customers must ensure:

• Freezers are functioning correctly

• Products are stored at required temperatures

Failure to do so voids any claims.